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Privacy Policy

Last updated: April 2026

At Equilibra LLC, protecting your personal information is a priority. This document describes what data we collect through our website and services, why we collect it, and how we keep it safe.

1. Data We Collect

• Contact details: your name, email address, phone number, and any business information you share when reaching out or booking a session.
• Billing data: handled entirely by Stripe’s secure infrastructure. Card numbers never touch our servers.
• Technical data: IP address, device and browser information, and browsing behavior on our site, gathered through analytics tools.

2. Why We Use It

• Delivering and managing our consulting engagements
• Handling payments and sending receipts
• Responding to inquiries and coordinating schedules
• Improving the website and the quality of our services
• Meeting our legal and regulatory obligations

3. Who We Share It With

We never sell personal data. Information is shared only with the providers that make our services possible — such as Stripe for payments and our email platform for communication — all bound by confidentiality commitments.

4. How We Protect It

We apply technical and organizational safeguards appropriate to the sensitivity of the data. Payments run exclusively through Stripe’s PCI-compliant systems; no payment credentials are stored by us at any point.

5. Cookies

Our site uses essential cookies for functionality and analytics cookies to understand visitor behavior. Full details are available in our Cookie Policy.

6. Your Rights

You can request access to, correction of, or deletion of your personal data whenever you wish by contacting us. We respond to all requests within 30 days.

7. Retention

Personal data is kept only for as long as needed to deliver our services, or longer where the law requires it.

8. Updates to This Policy

This policy may change over time. Any revision will appear on this page with its updated date. Continuing to use our services after a change means you accept the revised version.